CCPA Notice

This notice provides additional detail for California residents, supplementing our Privacy Policy in accordance with the California Consumer Privacy Act (CCPA) and its updates under the CPRA.

Categories of Personal Information Collected

Over the past 12 months, Ivy has collected the following from California consumers:

  • Identifiers — name, email, phone number, shipping/billing address, IP address. Collected.
  • Commercial information — order history, items purchased, purchase amounts. Collected.
  • Internet activity — browsing behavior, pages visited, referral source, tracked through Google Analytics. Collected.
  • Geolocation data — approximate location based on IP address. Collected.
  • Payment information — card details, processed securely through our payment gateway and never stored directly by us. Collected.
  • Sensitive personal information — Social Security number, precise geolocation, biometric identifiers. Not collected.
  • Protected classifications — race, religion, health status, sexual orientation. Not collected.

Purpose of Collection

This information allows us to process and ship orders, respond to customer inquiries, improve our website experience, detect and prevent fraud, and meet legal obligations.

Where This Information Comes From

Most information is provided directly by you when placing an order or contacting us. The remainder is gathered automatically through your browsing activity via Google Analytics and Shopify's built-in tools.

Do We Sell Your Personal Information?

No. Ivy does not sell or share personal information for monetary or other valuable consideration, and has not done so in the past 12 months.

Service Providers We Work With

We share limited information with the following categories of providers for legitimate business purposes:

  • Shopify — e-commerce platform and order management
  • Google Analytics — website traffic and performance analysis
  • Shipping carriers — order delivery
  • Payment processors — secure transaction handling

These providers are contractually restricted from using your data for anything beyond the services they provide us.

Your Rights Under the CCPA

California residents have the right to:

  • Know what personal information we've collected, its source, and how it's used
  • Delete personal information we hold, subject to certain legal exceptions
  • Correct inaccurate personal information
  • Opt out of sale or sharing — not applicable, as we do not engage in this practice
  • Non-discrimination for exercising any of these rights

Submitting a Request

To exercise any of these rights, contact us at:

Please include your name, the email associated with your order, and details of your request. We may need to verify your identity, such as confirming an order number, before processing.

Response Timeline

We aim to respond to verified requests within 45 days. If additional time is needed, we will notify you of the reason and extension period, up to an additional 45 days.

Authorized Agents

You may appoint an authorized agent to submit a request on your behalf. We may require proof of authorization and may still need to verify your identity directly.

Updates to This Notice

This CCPA Notice may be revised periodically to reflect changes in our practices or applicable law, with an updated date posted at the top of this page.

Get in Touch

Email: info@ivyclothing.shop
Phone: +1 714-369-2638
Address: 16424 Beach Blvd, Westminster, CA 92683, USA
Business Hours: Sat – Wed, 10:00 AM – 7:00 PM | Thu - Fri, 10:00 AM – 8:00 PM (CST)