Terms of service

Last updated: August 10, 2026

Welcome to Ivy. These Terms of Service govern your use of our website and any purchases made through it. By browsing our site or placing an order, you agree to the terms outlined below.

About Us

Ivy is an online retailer offering women's clothing fashion and accessories, operated at:

Ivy 16424 Beach Blvd, Westminster, CA 92683, USA
Email: info@ivyclothing.shop
Phone: +1 714-369-2638

Eligibility to Use Our Site

You must be at least 18 years old to shop with us, or be using our site under the supervision of a parent or legal guardian. Our website is intended for customers located within the United States.

Your Account

Creating an account allows for faster checkout and easier order tracking. You're responsible for keeping your login information secure and for any activity on your account. If you notice anything unusual, contact us right away at info@ivyclothing.shop.

Product Information & Pricing

While we strive for accuracy across our site, please note:

  • Product colors may appear slightly different depending on your screen settings.
  • We reserve the right to limit order quantities, discontinue items, or correct pricing errors at any time.
  • If a pricing mistake is found on your order, we'll contact you before processing, as described in our Payment Policy.

Placing an Order

Submitting an order is an offer to purchase the selected items, and we reserve the right to decline any order due to suspected fraud, a pricing error, or inventory issues. Full payment is collected at checkout, in accordance with our Payment Policy.

Shipping & Delivery

All shipping timeframes, costs, and delivery details are outlined in our Shipping Policy. Estimated delivery dates are not guaranteed and may be impacted by carrier delays or other factors outside our control.

Returns & Refunds

Our Return & Refund Policy governs all return requests, eligibility, and refund timelines. By placing an order, you agree to the terms detailed there.

Ownership of Site Content

All content on this website — including images, text, graphics, and branding — belongs to Ivy or its licensed content providers, and is protected under applicable copyright and trademark laws. Reproduction or use of this content without written permission is not permitted.

Prohibited Activity

While using our site, you agree not to:

  • Violate any applicable law or regulation
  • Provide false or misleading information
  • Attempt unauthorized access to our systems or user data
  • Disrupt or interfere with normal site operations
  • Use bots, scrapers, or other automated tools without our consent

Violating these terms may result in suspension or termination of your access to our site.

Third-Party Services

Our store operates using Shopify, and we use Google Analytics for website performance insights, as outlined in our Privacy Policy. We are not responsible for the content or practices of any third-party sites linked from ours.

Limitation of Liability

To the extent permitted by law, Ivy is not liable for indirect, incidental, or consequential damages resulting from use of our site or products, including shipping delays or third-party service disruptions. Our total liability for any claim will not exceed the amount paid for the relevant product.

No Additional Warranties

Our website and products are provided "as is," without warranties beyond those required under applicable consumer protection laws.

Indemnification

You agree to hold Ivy harmless from any claims or damages resulting from your violation of these Terms or misuse of our website.

Governing Law

These Terms are governed by the laws of the United States.

Changes to These Terms

We may revise these Terms periodically. Updates will be reflected by a new "Last updated" date at the top of this page, and continued use of our site indicates your acceptance of any changes.

Get in Touch

Email: info@ivyclothing.shop
Phone: +1 714-369-2638
Address: 16424 Beach Blvd, Westminster, CA 92683, USA
Business Hours: Sat – Wed, 10:00 AM – 7:00 PM | Thu - Fri, 10:00 AM – 8:00 PM (CST)